Welcome to Duare Dokan (www.duaredokan.com). These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use our platform.

1. 🏢 Company Information

Duare Dokan is operated under the registered business entity:
Chakraborty Multiservices Enterprise
Registered in India and compliant with applicable laws.

2. 🛍️ Products and Services

We offer both physical and digital goods, including but not limited to:

  • Physical items: Books,Clothing, electronics, household products, etc.

  • Digital products: E-books, downloadable PDFs, online courses, etc.

All products listed are subject to availability and we reserve the right to discontinue any product at any time.

3. 👤 User Responsibilities

By using our platform, you agree to:

  • Provide accurate information during registration or checkout.

  • Not use the site for any illegal or unauthorized purpose.

  • Not copy, distribute, or misuse digital content.

  • Be responsible for maintaining the confidentiality of your login credentials.

4. 💳 Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

  • We accept various payment modes including UPI, debit/credit cards, net banking, and wallets.

  • Orders will be processed only after successful payment confirmation.

5. 🚚 Shipping & Delivery

  • Delivery times may vary depending on the location and product type.

  • We are not responsible for delays caused by courier partners, natural disasters, or other unforeseen events.

  • Buyers must provide accurate delivery addresses.

6. 🔄 Return & Refund Policy

Our Return & Refund Policy is available here.
Please review it carefully before making a purchase.

7. 📥 Digital Product Usage

  • All digital downloads purchased are for personal use only.

  • Sharing, redistributing, or reselling digital products is strictly prohibited.

  • Duare Dokan reserves the right to take legal action against piracy or misuse.

8. 📢 Seller Listings (if applicable)

For vendors selling on Duare Dokan:

  • Sellers must comply with all local laws and provide genuine products.

  • We reserve the right to remove any seller or listing that violates our guidelines or quality standards.

  • Sellers are responsible for their own stock, pricing, and customer service.

9. ❌ Account Suspension/Termination

We may suspend or terminate your access to our platform if:

  • You violate these Terms and Conditions.

  • Engage in fraudulent or abusive behavior.

  • Use the platform for unlawful purposes.

10. 🔐 Privacy & Data

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

11. 🛑 Limitation of Liability

Duare Dokan and Chakraborty Multiservices Enterprise shall not be liable for:

  • Any indirect or consequential losses.

  • Loss of data, revenue, or goodwill.

  • Issues caused by third-party service providers or vendors.

12. ⚖ Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in  West Bengal.

13. 📝 Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the platform constitutes your acceptance of the updated terms.

📞 Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: info.duaredokan@gmail.com
🌐 Website: www.duaredokan.com

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